How Much Should a Small Business Budget for Performance Marketing?
Revenue-generating small businesses need to budget at least 7 to 12% of their gross revenue for their overall performance marketing spend. In fact, growing businesses that spend 12-20% of their revenue on performance marketing usually lead their respective markets.
In the city of Los Angeles, you need to plan for higher-than-average costs per click for your performance marketing campaigns. It holds even more true if you’re in legal, home services, healthcare, or real estate. By building your budget around a target cost per customer, your small business has a real chance at getting a lot more clients for your business offering.
But the percentage range is just a starting point and not a strategic plan. Below, you’ll find an actual plan that you can follow to take your business to new heights with the help of performance marketing. So, let’s begin!
The Real Question Isn’t Your Budget, It’s Your Cost Per Customer
Knowing a percentage is just the starting point and not the entire picture. The reason behind this is that a percentage of revenue will tell you nothing about whether that money will get you the customers you want. Alongside this, it won’t factor in that a click in West LA will cost five times what it might cost in a smaller market.
So, you need to ask: what does it cost to get one customer profitable in the industry, at your margins, in the particular LA neighborhood? Everything apart from it, including the percentage-of-revenue number, must be reverse-engineered from that.
The Real Meaning Behind the Numbers
There are a few benchmarks that get cited regularly in the budget conversations. They cover the following, as they’re quite mixed up:-
This pattern is seen across every source: the smaller your business, the higher percentage you are going to need. It’s because you want to build visibility from the ground up instead of compounding an existing customer base. A ten-year-old printing press in LA with a local Yelp following is going to run a lot leaner as compared to a press that is a year old, still trying to get a lead through online platforms.
Another thing that you must know is that at least 25% of new business owners don’t want to spend even a cent on marketing. As a matter of fact, most of them spend under $200 a month on marketing. You shouldn’t aim for such a benchmark. That’s why most of the small businesses fizzle out online before even getting a real taste of the magic performance marketing could have done for their sales.
Why Los Angeles Performance Marketing Changes the Math
LA is undoubtedly one of the most expensive and competitive ad markets not just in the US but in the whole world as well. Due to this fact, your budget will be affected in three different ways:-
- Cost per click runs a lot above the national averages
At a national level, small businesses usually pay $1-2 per click on Google’s Search Network. However, in LA, tough competition can push this cost a lot higher across almost every category. This holds true for certain sectors as well, such as legal, real estate, home services, healthcare, and insurance. These costs can spike multiple times, sometimes into double or triple digits per click for the most competitive terms. In case you’re budgeting with the help of a national average, you are most likely underestimating the amount you’ll eventually have to pay.
- Your competition isn’t just local
There are many LA-based businesses that are competing for attention against bigger national brands with their LA offices. Furthermore, they are also fighting for attention against entertainment-centric companies with deeper pockets, and neighboring cities as well, all bidding into overlapping auctions. So, your real competition is a lot bigger than what you might be thinking at a local level.
- Sales cycle and deal values can vary a lot depending on your block
A gym operating in Silver Lake or a law firm downtown both operate under “LA performance marketing.” But their acceptable cost per lead will differ quite a lot, by several times over, because their customer lifetime value does too.
How to Build Your Performance Marketing Budget?
The first thing that you need to do is to skip the flat percentage. Instead, you should follow these four steps:-
Step 1: Know your target cost per customer
Take your average customer value along with the margin. A rule of thumb that many agencies rely on is that you can afford to spend somewhere between 10% and 30% of a customer’s value so as to acquire them. It can be more if that customer will return or refer others and less if it’s a one-step low-margin sale.
Step 2: Estimate your realistic cost per click and cost per lead
Utilize LA-specific numbers where you can find them for your category instead of the national averages, as the gap can be significant. In case you aren’t able to find your specific category, be conservative initially by assuming the higher end of a range and course-correct once you get the real data.
Step 3: Work backward towards a monthly ad spend
You would be surprised to know that if your target cost per customer is $150, the lead-to-customer conversion rate will be 20%, and your cost per lead in your category will be $25. So, that will be $125 in ad spend per customer, which leaves significant room for you. All you need to do is multiply it by how many customers you need on a monthly basis.
Step 4: Add the non-ad-spend layer
Did you know that ad spend is just a part of performance marketing? That’s why you will have to budget separately for:-
- Landing pages and conversion optimization
- Creative assets such as ads, copy, videos
- Agency or in-house management time
- Tracking and attribution setup
Here’s a rule that you should always follow: your management or agency fee, along with the creative assets, should be similar to the ad spend. It will ensure a justified setup and less disproportionate once the spend scales up.
Performance Marketing Framework by Business Stage
Note: The percentages above should be treated as a starting range so as to test against your own numbers from Steps 1-3. It is not a rule that you should follow without thinking it through. Treat these numbers as guardrails that will help you get great results for your performance marketing campaigns.
Conclusion
There’s no specific number that might work for every small business. In fact, if anyone gives you a single number without knowing about your margins or your category, they are basically guessing.
So, treat 7-12% of revenue for established businesses, higher for growing businesses, which will be adjusted upward for LA performance marketing requirements.
Do you want to figure out the exact ad spend that you should target for your brand’s performance marketing needs? If yes, we at AimLogic have got you covered. Get our free consultation and know the dollars you need to spend to get fabulous results from performance marketing in Los Angeles. Contact us right away!


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